Heat Pump Services
Heat pumps handle both sides of your comfort — heating and cooling — which means a problem can show up in either season. We service, maintain, and install heat pump systems correctly, including defrost and auxiliary heat issues specific to this equipment.
Heat Pump Repair
Diagnosis for systems that won't heat, won't cool, run constantly, or won't come out of defrost mode.
Heat Pump Maintenance
Seasonal checks that matter more for heat pumps, since the same equipment runs nearly year-round.
Heat Pump Installation
Properly sized heat pump installation and replacement, matched to your home's heating and cooling load.
Signs your heat pump needs a look
Heat pump problems are sometimes mistaken for "normal" behavior — here's what's actually worth a service call.
- The system is stuck in defrost mode, or ice builds up on the outdoor unit and doesn't clear
- Auxiliary/emergency heat runs constantly instead of only in the coldest weather
- The system blows air that feels cool during heating mode for longer than expected
- A noticeable jump in energy bills without a matching change in weather or usage
- The outdoor unit is unusually loud, or the reversing valve doesn't seem to switch properly between heating and cooling
What actually happens when we show up
Inspect
We check the full system — not just the symptom you called about — with real measurements, not guesses.
Explain
You get plain-language findings, not jargon. We show you exactly what we found.
Price
You see and approve a clear price before any work begins.
Verify
We confirm proper operation before we leave and log the visit to your equipment history.
Heat Pump Services questions
Heat pumps naturally deliver air that feels cooler than a furnace's output, even when working correctly — but if the air feels cold rather than warm, or the house isn't reaching temperature, it's worth a diagnostic visit.
A furnace only heats. A heat pump both heats and cools by transferring heat rather than generating it, which typically makes it more efficient in moderate climates like ours.
Auxiliary (or emergency) heat is meant for extreme cold or when the heat pump can't keep up. If it's running constantly in mild weather, that usually points to a heat pump problem worth diagnosing.
Yes — including properly sized replacement systems, matched to your home's actual heating and cooling load rather than a one-size-fits-all swap.
You might also need
AC Installation & Replacement
Properly sized new systems, installed and commissioned correctly.
Learn more