Frequently Asked Questions
Answers to the questions we hear most. Looking for something service-specific? Check the FAQ section on that service's page.
Company & service questions
Winston-Salem, Clemmons, Bermuda Run, High Point, Kernersville, Greensboro, and King, NC. See our full service area.
Yes — The Air Conditioner Company is a new, independent HVAC company. We won't claim years of history or manufactured reviews we don't have.
We haven't finalized after-hours availability yet. Current hours will be published here once confirmed — please call to ask about current availability.
Every job is quoted flat-rate, in writing, before any work begins. You approve the price before we start.
The AC Club is our proposed maintenance membership, covering two seasonal visits a year plus priority scheduling and repair discounts.
The Founders Club is our founding-member launch program for the first 100 households (proposed), with extra perks on top of standard membership.
We're finalizing a financing option. See our financing page for the current status.
Yes — see Commercial HVAC, Commercial Maintenance, Senior Living HVAC, and Property Management HVAC.
Use our online booking, or call (336) 555-0100. A service request submitted through a website form is not the same as a confirmed appointment.
Our technicians are trained employees — we don't dispatch day-of subcontractors.